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If you want to win,
you must arm yourself with the power knowledge gives.
It is
possible to run a psychological test/personality profile on someone,
without ever having met them, or spoken to them, and without anyone
realizing that such a test is taking place.
Commonly,
the test most used is the Myers-Briggs, which we are not particularly fond
of, since so few people use the results correctly. However the
Myers-Briggs has been around for decades, and one of the reasons it has
been around for so long is that it does have a predictive value, properly
used.
What value
does this have? If you are in a serious negotiation, wouldn’t it be nice
to have some prediction as to how the party on the other side of the table
might react to various strategies?
Or, competitively, as in the
following example.
Able
Company, a well established, and profitable manufacturer in the
electronics components industry, was a prime competitor to Baker Company.
In this industry, first to market usually wins the market. Speed is of the
essence.
Able
announced that a new CEO, Charley Brown, would be joining them soon, from
outside the industry, which had in fact been one of the requirements of
the board of directors. Baker wanted to know how Charley would run the
company, and how they might gain competitive advantage from this
information.
First
information on Charley was ordinary, albeit a bit short on experience. He
had been moderately successful in only one other senior management
position, and his departure was apparently friendly. He had huge capacity
for hard work, was highly intelligent, articulate and well liked. He was
particularly fond of intellectual discussion, particularly those that
looked at new ways of doing old things. He was known by the public to be
very compassionate to the rank and file.
After
testing, further digging in the directions indicated by the test produced
some interesting results. The test showed him to have a very high degree
of imagination, but of limited attention span, to the degree that he bored
easily with details and projects that did not excite his imagination. He
was one who rarely took responsibility for things that went wrong.
He
did however have a great need to control the decision making process, and
a need to control every detail. He was expected to spend a great deal of
time on employee relations programs such as maternity leave and issues
such as environmental issues and community relations, but be short on
people interests.
Former
subordinates indicated a lack of trust in others decisions, and an
immediate placement of blame on others for any wrong decision that he
made. Successes, on the other hand, were all his fault, and he was always
first to appear at the press conference. They also
indicated that he waited inordinate amounts of time to issue decisions,
waiting till every detail was in.
Such traits are suicidal where speed to market is the essential
ingredient.
In fact, he
soon became preoccupied with non revenue producing aspects of the
business, and Baker was able to put out the word that he would make a
great candidate for some high profile community projects, which Charley
happily accepted, killing further amounts of his time. This, in turn,
reduced his speed of decisions.
This transfer of skills strengthened Baker Company, and accelerated Able
Company's downward spiral.
Very soon
Baker was able to cherry pick senior management and technical people who
were frustrated at the politics, the need to constantly cover ones
backside on any decision, and lack of action that developed.
The same people who were the core of Ables’ previous successes.
His
Myers-Briggs personality type
was ENFP
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